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Make sure to select "Help Desk" as the "Product" from the dropdown

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Account number is: 160252416

*Remember to turn your pop-up blocker off

Safari:

* Go to the "Safari" Menu and select "Preferences"

* Choose the "Security" tab

* Make sure that "Block pop-up windows" is unchecked

Chrome:

* Go to the "Chrome" Menu and select "Preferences"

* Scroll to the bottom and select "Advanced"

* Near the bottom of the "Privacy and security" section select "Content Settings"

* The 9th option should be "Popups" you can click in that and toggle the switch to allow them

Firefox:

* Go to "Firefox" Menu and select "Preferences"  

* Click on the "Content" section on the left side

* Uncheck the "Block pop-up wondows" box

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